1. Who We Are
BulkJoy operates the website www.bulkjoy.ltd, a B2B wholesale toy store. In this policy, “BulkJoy”, “we”, “us” and “our” refer to the operator of the Site. For privacy questions, contact us at sales@bulkjoy.ltd.
2. Information We Collect
- Account & contact data: name, company name, email, phone, billing and shipping addresses provided when you register or place an order.
- Order & transaction data: items ordered, quantities, MOQ selections, prices, and order history.
- Payment data: payments are processed by PayPal. We do not store full card numbers; we retain transaction references and billing details needed for fulfilment and accounting.
- Technical & usage data: IP address, browser type, device, pages viewed, and cookies/analytics identifiers.
- Communications: messages you send us, including custom/private-label (ODM) briefs.
3. How We Use Your Information
- To create and manage your account and process wholesale orders.
- To communicate order status, support, and, with consent, product updates.
- To meet legal, tax, and accounting obligations.
- To improve the Site and measure performance (analytics, with consent where required).
4. Legal Bases (GDPR)
Where the EU GDPR applies, we rely on: performance of a contract (orders), your consent (marketing, non-essential cookies), legitimate interests (fraud prevention, analytics), and legal obligation (tax/accounting).
5. Who We Share Data With
- PayPal – payment processing.
- Shipping carriers – to deliver your order.
- Analytics / email processors – under data-processing agreements.
- Authorities – where legally required.
If data is transferred outside your region, we use appropriate safeguards (e.g. standard contractual clauses).
6. Cookies
We use essential cookies for site function and, with your consent, analytics cookies. You can manage preferences via our cookie banner and your browser settings.
7. Data Retention
We keep order and account data for the period required by tax and commercial law, and other data only as long as necessary for the purposes above.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, rectify, erase, restrict, or port your data, to object to processing, and to withdraw consent. To exercise these, email sales@bulkjoy.ltd. You may also lodge a complaint with your local data-protection authority.
9. Children
The Site is a B2B wholesale platform not directed to children. We do not knowingly collect data from minors.
10. Changes
We may update this policy. Material changes will be posted here with a revised date.
11. Contact
BulkJoy – sales@bulkjoy.ltd. Registered entity: BulkJoy, Yiwu, Zhejiang, China.